PRIVACY POLICY

TOTAL HOTSPOTS LIMITED is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1 THE INFORMATION WE COLLECT AND HOW WE USE IT
1.1 When you register on our site, we will need to know your name and e-mail address. We may also need to request other information (e.g. address details, telephone numbers, product preferences etc.) for specific opt-in offers from our partners, or to keep you informed of future offers you may be interested in.
1.2 We gather this information to allow us to process your registration, authentication, process any offers you may request and ensure that we can keep you informed of future relevant site updates and offers. The information is then used by us, our clients and partners, to communicate with you on any other related matter as required.
1.3 We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
1.4 From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our clients and partners may contact you as required to fulfil your requests for offers and ask you for your feedback and comments on our services (or as the case may be)].
1.5 We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to: unsubscribe@totalhotspots.com.
1.6 Total Hotspots will not loan, rent or sell to any third parties any personal details that you submit without explicit prior permission.
1.7 We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please register or update your user profile accordingly.
2 OUR USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES
2.1 Total Hotspots Limited uses cookies, to help us better serve you when you next return to our site.
2.2 Cookies are small text files containing a unique string of numbers and letters that are automatically placed on the hard disk of a computer when you visit a website. Cookies do not recognise you as a person, just your computer and cannot be used to obtain other information from your hard disk. We use cookies for a variety of reasons, including to enable us to:-
2.2.1 identify your computer when you next visit our site;
2.2.2 identify the popular pages on our site;
2.2.3 customise our web pages to meet your particular interests;
2.2.4 target advertisements specifically to your interest and usage;
2.2.5 record return visits to our site.
2.3 You can alter settings on your computer to:-
2.3.1 automatically accept all cookies;
2.3.2 notify you when a cookie has been offered so that you can decide whether or not to accept one;
2.3.3 reject cookies at all times.
You should contact your internet service provider if you wish to alter the cookie settings on your computer.
2.4If you decide not to accept cookies then:-
2.4.1 your access to services on our site could be reduced or slowed down;
2.4.2 if you have registered for any offers on our site, you may need to enter your ID and password each time you visit our site;
2.4.3 we may not be able to provide you with any information that could be of interest to you.
3 HOW WE PROTECT YOUR INFORMATION
3.1 We take the security of your personal data extremely seriously. We have implemented technology and security policies designed to protect the personal data under our control. We also follow strict security procedures as required by the UK Data Protection Act 1998. These cover the storage and disclosure of any information you've provided, and the prevention of unauthorised access.
3.2 Security measures implemented by Total Hotspots Limited in relation to your personal data include the use of firewalls, encrypted databases, secure remote backup, limited access, use of passwords etc. We also keep your information confidential.
Our website may contain links to other websites. We are not responsible for the privacy policies of websites that are not operated by Total Hotspots Limited and accordingly, you should read the privacy policies of each and every website that you visit that collects your personal information. The internal procedures of our Data controller, Claire Gardner cover the storage, access and disclosure of your information.
4 SALE OF BUSINESS
4.1 If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 UPDATING YOUR DETAILS
5.1 If any of the information that you have provided to our data controller changes, for example if you change your e-mail address, name or other details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to claire.gardner@totalhotspots.com .
6 YOUR CONSENT
6.1 By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
6.2 Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
7 HOW TO CONTACT THE DATA CONTROLLER
7.1 We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to: claire.gardner@totalhotspots.com.